{"id":11040,"date":"2021-06-14T17:41:36","date_gmt":"2021-06-14T15:41:36","guid":{"rendered":"https:\/\/responsa.ai\/e-commerce\/"},"modified":"2021-12-24T14:31:32","modified_gmt":"2021-12-24T13:31:32","slug":"e-commerce","status":"publish","type":"page","link":"https:\/\/responsa.ai\/de\/e-commerce\/","title":{"rendered":"E-Commerce"},"content":{"rendered":"\t\t
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\n\t\t\t\t\n\t\t\t\t109 shopping bag<\/title><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tE-COMMERCE\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mit der AI bessere Umwandlungen und Customer Experience<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Der Conversational Commerce<\/span> und die L\u00f6sungen des Chatbot und der K\u00fcnstlichen Intelligenz sind das neue Konzept, um:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\n\t\t\t\t\tDie Umwandlungen zu erh\u00f6hen \t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\n\t\t\t\t\tDie Customer Experience zu verbessern \t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t147 shuffle<\/title><\/path><\/path><\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\n\t\t\t
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\n\t\t\t\t\n\t\t\t\t\tDie Abl\u00e4ufe zu vereinfachen \t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\n\t\t\t\t\tDie Anfragen in Spitzenzeiten zu verwalten\t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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RESPONSA F\u00dcR DEN E-COMMERCE<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ChatBot und E-Commerce: Conversational Commerce<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mit dem Conversational Commerce wird das Gespr\u00e4ch zum Hilfsmittel, um die Beziehungen zu den Kunden zu unterhalten, sie beim Kaufprozess zu unterst\u00fctzen und sie zu binden sowie neue Kunden zu gewinnen und sie zum Kauf zu f\u00fchren.\u00a0<\/span><\/p>\n

ChatBots sind das beste Tool, um pausenlos eine nahezu unbegrenzte Menge an Fragen zu verwalten.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\n\t\t\t\t\tErh\u00f6hen Sie die Umwandlungen Ihres E-Commerce\t\t\t\t<\/span>\n\t\t\t<\/h2>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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1.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nie mehr leere Warenk\u00f6rbe<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Der ChatBot kann den Nutzer proaktiv binden, wenn er feststellt, dass er vor Abschluss seiner Bestellung den Shop verlassen will, indem es eventuelle Zweifel kl\u00e4rt und somit die Wahrscheinlichkeit erh\u00f6ht, dass der Verkauf abgeschlossen wird.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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2.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Proaktive Vorschl\u00e4ge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ChatBots beschr\u00e4nken sich nicht mehr darauf, passiv auf die Fragen der Nutzer zu reagieren, sondern werden proaktiv<\/strong>, interagieren mit den Gespr\u00e4chspartnern und schaffen damit Konversationsfl\u00fcsse.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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3.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Unterst\u00fctzen und beraten Sie Ihre Kunden auf allen Kan\u00e4len<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Die Nutzer k\u00f6nnen mit dem ChatBot anhand der von ihnen bevorzugten Modalit\u00e4ten und Kan\u00e4le kommunizieren, von den Smart Speakers bis hin zu WhatsApp.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Expertise<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Top-Performance f\u00fcr den E-Commerce<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\n\t\t\t\t\tVerbessern Sie die Customer Experience Ihres E-Commerce\t\t\t\t<\/span>\n\t\t\t<\/h2>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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4.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Informationen rund um die Uhr \u00fcber den Auftrags- und Versandstatus<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Zu den unterschiedlichen M\u00f6glichkeiten geh\u00f6rt auch, dass der Nutzer Informationen \u00fcber den Auftragsstatus einholen kann und in wenigen Augenblicken den Link \u201etracking order\u201d erh\u00e4lt, um so den Bestellverlauf zu \u00fcberwachen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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5.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vereinbarung von Terminen im Gesch\u00e4ft<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Der Nutzer kann bequem einen Termin beim Gesch\u00e4ftssitz, im Laden oder in der Filiale vereinbaren, was zu einer Automatisierung der Abl\u00e4ufe f\u00fchrt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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6.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Service, Reklamationsbearbeitung und R\u00fccksendeverfahren<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Eine Plattform, die im Laufe des Tages jederzeit bereit steht, um mit wichtigen und n\u00fctzlichen Informationen auf die Anfragen und Reklamationen der Nutzer zu antworten.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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7.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Produktsuche im Chat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Suchen Sie im Web nach den Produkten und legen Sie sie direkt im Chat in den Warenkorb. Verkn\u00fcpfen Sie Responsa mit Ihrem Produktkatalog, um Produkte vorzuschlagen und Einkaufsabl\u00e4ufe zu f\u00fchren, um dadurch die Verk\u00e4ufe zu erh\u00f6hen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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BLOG<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n \"Customer\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n
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\n \n Customer approach: grandi aziende che hanno avuto successo <\/span>\n <\/h3>\n \n
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Vediamo i casi pi\u00f9 interessanti di aziende che hanno avuto successo adottando un approccio customer centric...<\/p> <\/div>\n \n

\n \n <\/span>\n \n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n \"Parametri\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n
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\n E-COMMERCE <\/div>\n \n

\n \n Parametri con cui misurare la customer experience <\/span>\n <\/h3>\n \n
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Responsa vi suggerisce di monitorare quali indicatori chiave e perch\u00e9 sono fondamentali per la vostra attivit\u00e0 di business...<\/p> <\/div>\n \n

\n \n <\/span>\n \n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n \n Conversational commerce e chatbot: cambiano le vendite <\/span>\n <\/h3>\n \n
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Grazie ai Chatbot, chi decide di investire in questi strumenti pu\u00f2 giocare una carta in pi\u00f9 rispetto ai competitor...<\/p> <\/div>\n \n

\n \n <\/span>\n \n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Sie befinden sich in guter Gesellschaft<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Diese Kunden haben sich zur Verbesserung ihres Business f\u00fcr Responsa entschieden<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"logo\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Verbessern Sie Ihr Business, jetzt!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tFordern Sie eine Demo an<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

109 shopping bag E-COMMERCE Mit der AI bessere Umwandlungen und Customer Experience Entdecken Sie mehr Entdecken Sie mehr Der Conversational Commerce und […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11040","page","type-page","status-publish","hentry"],"yoast_head":"\nE-Commerce-Chatbot f\u00fcr Ihr Unternehmen - Responsa AI<\/title>\n<meta name=\"description\" content=\"Ein Assistent, der Ihre Sprache spricht - das ist das KI-Projekt von Responsa, das einen E-Commerce-Chatbot vorschl\u00e4gt, der Sie in Ihrem Gesch\u00e4ft unterst\u00fctzt.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/responsa.ai\/de\/e-commerce\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E-Commerce-Chatbot f\u00fcr Ihr Unternehmen - 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