{"id":11082,"date":"2021-06-14T17:55:18","date_gmt":"2021-06-14T15:55:18","guid":{"rendered":"https:\/\/responsa.ai\/utilities\/"},"modified":"2021-12-16T15:31:34","modified_gmt":"2021-12-16T14:31:34","slug":"utilities","status":"publish","type":"page","link":"https:\/\/responsa.ai\/de\/utilities\/","title":{"rendered":"Utilities"},"content":{"rendered":"\t\t
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\n\t\t\t\t\n\t\t\t\t127 home<\/title><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tUTILITIES\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Wirksamer und effizienter Kundenservice an der Seite Ihrer Kunden.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Die L\u00f6sungen des ChatBots und der K\u00fcnstlichen Intelligenz<\/span> sind das neue Konzept, um:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\n\t\t\t\t\tReduzieren Sie die Kosten f\u00fcr die Benutzerbetreuung und Wartezeiten\t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t123 thumbs up<\/title><\/path><\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\n\t\t\t
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\n\t\t\t\t\n\t\t\t\t\tDie Customer Experience zu verbessern\t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\n\t\t\t\t\tDie Abl\u00e4ufe zu vereinfachen\t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\n\t\t\t\t\tDie Anfragen in Spitzenzeiten zu verwalten\t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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RESPONSA F\u00dcR DIE UTILITY-BRANCHE<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ChatBot und Utilities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dank des ChatBot von Responsa wird das Gespr\u00e4ch zu dem Tool, mit dem Sie Ihre Beziehung zu den Nutzern unterhalten, sie bei ihren Fragen und Anspr\u00fcchen unterst\u00fctzen und anleiten, auf ihre Bed\u00fcrfnisse eingehen und gleichzeitig die Wartezeiten und die sich wiederholenden Fragen beim Call Center reduzieren und damit h\u00f6here Abschlussquoten, die Neugewinnung und Bindung von Kunden erm\u00f6glichen.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\n\t\t\t\t\tDas beste Erlebnis mit dem Kundenservice\t\t\t\t<\/span>\n\t\t\t<\/h2>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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1.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Service, Reklamationsbearbeitung und Abl\u00e4ufe<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Der virtuelle Assistent ist immer bereit, blitzschnell mit wichtigen n\u00fctzlichen Informationen auf die Fragen und Reklamationen der Nutzer zu antworten und den Nutzer anhand gef\u00fchrter Abl\u00e4ufe zu unterst\u00fctzen, auch wenn Ihre Team abwesend ist.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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2.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Reduzieren Sie die Wartezeiten<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Die automatisierte Verwaltung der h\u00e4ufigsten Fragen erm\u00f6glicht es, die Wartezeiten deutlich zu reduzieren und so das Nutzermanagement zu optimieren und dabei die Servicekosten zu reduzieren und einer potentiell unbegrenzten Anzahl an Nutzern gleichzeitig gezielte Unterst\u00fctzung zu bieten.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Holen Sie das Feedback Ihrer Kunden ein<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Die Nutzer k\u00f6nnen ein Feedback \u00fcber die Antworten abgeben, die sie von Ihrem virtuellen Assistenten oder Ihrem Team erhalten, was es Ihnen erm\u00f6glicht, wichtige Insights zu sammeln und Ihre Customer Experience zu verbessern.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Leiten Sie den Nutzer an<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Die AI von Responsa ist in der Lage, sofort auf die h\u00e4ufigsten Fragen zu antworten und die Nutzer durch die einfachsten Verfahren und den Abschluss der am besten f\u00fcr ihre Bed\u00fcrfnisse geeigneten Angebote zu f\u00fchren und damit h\u00f6here Abschlussquoten und die Automatisierung der Abl\u00e4ufe zu erm\u00f6glichen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Expertise<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Top-Performance f\u00fcr die Utility-Branche<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\n\t\t\t\t\tEntlasten Sie den Call Center\t\t\t\t<\/span>\n\t\t\t<\/h2>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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5.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Automatisierte Verfahren<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Die sich wiederholenden und einfachen Verfahren werden automatisiert und vom Nutzer anhand des ChatBot vorgenommen, um so die Inanspruchnahme des Call Centers zu reduzieren.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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6.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Reduzieren Sie den Inbound-Kundenverkehr<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Die automatisierte Verwaltung der h\u00e4ufigsten und sich wiederholenden Frage erm\u00f6glicht die Reduzierung der Kosten f\u00fcr den Nutzerservice und damit die Entlastung des Call Centers, der sich so um komplexere Fragen k\u00fcmmert.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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7.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Informationen rund um die Uhr verf\u00fcgbar<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Der Nutzer kann jederzeit und \u00fcberall Informationen \u00fcber alles, was er \u00fcber die Dienstleistungen wissen muss, einholen und erh\u00e4lt sofortige Unterst\u00fctzung und Antworten.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Sie befinden sich in guter Gesellschaft<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Diese Kunden haben sich zur Verbesserung ihres Business f\u00fcr Responsa entschieden<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"logo\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Verbessern Sie Ihr Business, jetzt!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tFordern Sie eine Demo an<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

127 home UTILITIES Wirksamer und effizienter Kundenservice an der Seite Ihrer Kunden. Entdecken Sie mehr Die L\u00f6sungen des ChatBots und der K\u00fcnstlichen […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11082","page","type-page","status-publish","hentry"],"yoast_head":"\nUtilities - Responsa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/responsa.ai\/de\/utilities\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Utilities - Responsa\" \/>\n<meta property=\"og:description\" content=\"127 home UTILITIES Wirksamer und effizienter Kundenservice an der Seite Ihrer Kunden. 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