{"id":19049,"date":"2024-01-12T17:23:37","date_gmt":"2024-01-12T16:23:37","guid":{"rendered":"https:\/\/responsa.ai\/iperceramica-chatbot-assistant\/"},"modified":"2024-01-12T18:33:45","modified_gmt":"2024-01-12T17:33:45","slug":"iperceramica-chatbot-assistant","status":"publish","type":"page","link":"https:\/\/responsa.ai\/en\/iperceramica-chatbot-assistant\/","title":{"rendered":"Iperceramica ChatBot Assistant"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19049\" class=\"elementor elementor-19049 elementor-19042\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58b4ce5 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58b4ce5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3c062552\" data-id=\"3c062552\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-29cb7478 elementor-widget elementor-widget-image\" data-id=\"29cb7478\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"410\" height=\"42\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/12\/iperceramica-logo-new.png\" class=\"attachment-full size-full wp-image-9492\" alt=\"logo iperceramica\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/12\/iperceramica-logo-new.png 410w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/12\/iperceramica-logo-new-320x33.png 320w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63ee8e0c elementor-widget elementor-widget-spacer\" data-id=\"63ee8e0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1619d465 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1619d465\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Conversational ChatBot for Iperceramica\u2019s e-commerce<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d268ed elementor-widget elementor-widget-spacer\" data-id=\"1d268ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-427cb866 elementor-tablet-align-center elementor-align-left elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"427cb866\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#scarica-il-case-iperceramica\" id=\"case-iperceramica\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the Case Study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3d066f52\" data-id=\"3d066f52\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-427e9b3d elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"427e9b3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"398\" height=\"398\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x.png\" class=\"attachment-large size-large wp-image-9498\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x.png 398w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x-320x320.png 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x-150x150.png 150w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c414744 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"c414744\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"398\" height=\"398\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape-light-blue@2x.png\" class=\"attachment-large size-large wp-image-9501\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape-light-blue@2x.png 398w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape-light-blue@2x-320x320.png 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape-light-blue@2x-150x150.png 150w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fc8e83e elementor-invisible elementor-widget elementor-widget-image\" data-id=\"5fc8e83e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300,&quot;_animation_mobile&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"540\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/12\/people-store-assistant-shop-floor-walls-tiles-edited-960x540.jpg\" class=\"attachment-large size-large wp-image-12933\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/12\/people-store-assistant-shop-floor-walls-tiles-edited-960x540.jpg 960w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/12\/people-store-assistant-shop-floor-walls-tiles-edited-320x180.jpg 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/12\/people-store-assistant-shop-floor-walls-tiles-edited-768x432.jpg 768w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/12\/people-store-assistant-shop-floor-walls-tiles-edited-650x366.jpg 650w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/12\/people-store-assistant-shop-floor-walls-tiles-edited.jpg 1507w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-803a78d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"803a78d\" data-element_type=\"section\" data-e-type=\"section\" id=\"risultati\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-13c7d9ac\" data-id=\"13c7d9ac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-432bc97d animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"432bc97d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">RESULTS<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23be1f54 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"23be1f54\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sales assistant and order tracking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1a80dd6c\" data-id=\"1a80dd6c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ebfbb89 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7ebfbb89\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.iperceramica.it\/\" target=\"_blank\" rel=\"noopener\">I<\/a><a href=\"https:\/\/www.iperceramica.it\/\" target=\"_blank\" rel=\"noopener\">perceramica<\/a>, a registered trademark of BayKer Italia S.p.A., with over 75 stores, is the leading brand in Italy for the sale of flooring, wall coverings, parquet, and bathroom furnishings.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1942f516 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"1942f516\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/responsa.ai\/en\/chatbot\/\" target=\"_blank\" rel=\"noopener\"> The virtual assistant<\/a> is powered by artificial intelligence algorithms and provides users with a first level of automated support, responding in real-time 24\/7 to the most frequent requests, freeing customer support from repetitive and low-value tasks. This reduces wait and response times, ultimately increasing customer satisfaction.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-566f6730 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"566f6730\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d0a8188\" data-id=\"1d0a8188\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d192f26 elementor-widget__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"d192f26\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"398\" height=\"398\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x.png\" class=\"attachment-large size-large wp-image-9498\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x.png 398w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x-320x320.png 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x-150x150.png 150w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25e6e2d0 animated-fast elementor-invisible elementor-widget elementor-widget-image\" data-id=\"25e6e2d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1329\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2023\/10\/Store-accessori-per-la-casa-consulenza.jpg\" class=\"attachment-full size-full wp-image-18070\" alt=\"Assistente vendita iperceramica aiuta clienti con Chatbot\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2023\/10\/Store-accessori-per-la-casa-consulenza.jpg 2000w, https:\/\/responsa.ai\/wp-content\/uploads\/2023\/10\/Store-accessori-per-la-casa-consulenza-320x213.jpg 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2023\/10\/Store-accessori-per-la-casa-consulenza-960x638.jpg 960w, https:\/\/responsa.ai\/wp-content\/uploads\/2023\/10\/Store-accessori-per-la-casa-consulenza-768x510.jpg 768w, https:\/\/responsa.ai\/wp-content\/uploads\/2023\/10\/Store-accessori-per-la-casa-consulenza-1536x1021.jpg 1536w, https:\/\/responsa.ai\/wp-content\/uploads\/2023\/10\/Store-accessori-per-la-casa-consulenza-650x432.jpg 650w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a81be79 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a81be79\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-536294f0\" data-id=\"536294f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38930343 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"38930343\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">The ChatBot that enables you to enhance customer experience and reduce operational costs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7afbe428 elementor-widget elementor-widget-spacer\" data-id=\"7afbe428\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f8e8135 elementor-mobile-align-start elementor-hidden-mobile elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1f8e8135\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Responds in human language<\/b>: the ChatBot is capable of understanding human language, it communicates in a conversational manner and responds to users\u2019 requests through advanced Natural Language Processing (NLP) algorithms <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5814ac2e elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-text-editor\" data-id=\"5814ac2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Responds in human language<\/b>: the ChatBot is capable of understanding human language, it communicates in a conversational manner and responds to users\u2019 requests through advanced Natural Language Processing (NLP) algorithms <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-288e9d6a elementor-hidden-mobile elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"288e9d6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Supports during the purchase and in the after-sales<\/b>: it helps your customers find what they are looking for easily and quickly<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a729c6 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-text-editor\" data-id=\"1a729c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Supports during the purchase and in the after-sales<\/b>: it helps your customers find what they are looking for easily and quickly<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5821ad37 elementor-hidden-mobile elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5821ad37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Tracks orders<\/b>: thanks to the integrated order management feature, it allows users to check the real-time status of their orders directly within the chat<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70574468 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-text-editor\" data-id=\"70574468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Tracks orders<\/b>: thanks to the integrated order management feature, it allows users to check the real-time status of their orders directly within the chat<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e524b83 elementor-hidden-mobile elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7e524b83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Locates stores<\/b>: the ChatBot indicates the nearest store to the user through the integrated in-chat store search functionality<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27d31762 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-text-editor\" data-id=\"27d31762\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Locates stores<\/b>: the ChatBot indicates the nearest store to the user through the integrated in-chat store search functionality<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43a0629b elementor-widget elementor-widget-spacer\" data-id=\"43a0629b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aa337e3 elementor-tablet-align-left elementor-align-left elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"6aa337e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#scarica-il-case-iperceramica\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the Case Study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-42529a96\" data-id=\"42529a96\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4532f0aa elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"4532f0aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2024\/01\/chat-iperceramica-bot-4-en.png\" alt=\"Iperceramica ChatBot Assistant\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2024\/01\/chat-iperceramica-bot-3-en.png\" alt=\"Iperceramica ChatBot Assistant\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2024\/01\/chat-iperceramica-bot-1-eng.png\" alt=\"Iperceramica ChatBot Assistant\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 4\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2024\/01\/chat-iperceramica-bot-2-en.png\" alt=\"Iperceramica ChatBot Assistant\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-circle-left\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c81c6b6 elementor-reverse-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2c81c6b6\" data-element_type=\"section\" data-e-type=\"section\" id=\"scarica-il-case-iperceramica\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-46ad52d1\" data-id=\"46ad52d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31517 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"31517\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">CASE STUDY ChatBot Assistant for Iperceramica\u2019s e-commerce<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75c5b5cb animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"75c5b5cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Read the entire case study for a detailed overview of the <strong>objectives<\/strong>, <strong>solutions<\/strong>, and <strong>results<\/strong>!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1137a6b2 elementor-align-left elementor-widget elementor-widget-lottie\" data-id=\"1137a6b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;source_json&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/responsa.ai\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Comp-1.json&quot;,&quot;id&quot;:15091,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;},&quot;loop&quot;:&quot;yes&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;source&quot;:&quot;media_file&quot;,&quot;caption_source&quot;:&quot;none&quot;,&quot;link_to&quot;:&quot;none&quot;,&quot;trigger&quot;:&quot;arriving_to_viewport&quot;,&quot;viewport&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;play_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;start_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;end_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:100,&quot;sizes&quot;:[]},&quot;renderer&quot;:&quot;svg&quot;}\" data-widget_type=\"lottie.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-lottie__container\"><div class=\"e-lottie__animation\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c4d129e\" data-id=\"c4d129e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4af0cc6a elementor-widget elementor-widget-html\" data-id=\"4af0cc6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    region: \"eu1\",\n    portalId: \"26014975\",\n    formId: \"bd02c89f-7c79-4f3c-b24e-ab24b49b58f3\"\n  });\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3fff1520 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3fff1520\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5adcf5d2\" data-id=\"5adcf5d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6dad12fa animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6dad12fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Other successful stories<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46876029 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46876029\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3644ed7f\" data-id=\"3644ed7f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34889681 elementor-widget elementor-widget-bdt-interactive-card\" data-id=\"34889681\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-interactive-card.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-interactive-card bdt-interactive-card-default\">\n\n            <div class=\"bdt-grid bdt-grid-collapse bdt-card-effect-top\">\n\n                <div class=\"bdt-width-1-1\">\n                            <div class=\"bdt-position-relative\">\n                                        <div class=\"bdt-image-hover-effect bdt-interactive-card-image\">\n                <div class=\"bdt-position-relative bdt-image-mask\">\n                    <img decoding=\"async\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/louis-hansel-shotsoflouis-wVoP_Q2Bg_A-unsplash-1.jpg\"\n                         alt=\"Insurance is smart with Elisa\">\n                <\/div>\n            <\/div>\n                    <\/div>\n                        <\/div>\n\n                <div class=\"bdt-width-1-1\">\n                    <div class=\"bdt-interactive-card-content\">\n                                            <div class=\"bdt-interactive-card-sub-title\">\n                EUROP ASSISTANCE            <\/div>\n        \n                    <h3 class=\"bdt-interactive-card-title\">\n            <span >\n                Insurance is smart with Elisa            <\/span>\n            <\/h3>\n        \n                    <div class=\"bdt-interactive-card-description\">\n                <p>Europ Assistance chose to improve the customer journey of its users thanks to the knowledge base of Responsa and Elisa, an intelligent and polite ChatBot.<\/p>            <\/div>\n        \n                    <div class=\"bdt-interactive-card-button\">\n                <a class=\"bdt-interactive-card-readmore bdt-display-inline-block\" href=\"https:\/\/responsa.ai\/en\/europ-assistance\/\">\n                    <span class=\"eicon-long-arrow-right\"><\/span>\n                    <span class=\"bdt-position-relative\">\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n                <\/a>\n            <\/div>\n                                    <\/div>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-53ae7d31\" data-id=\"53ae7d31\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6196ea3d elementor-widget elementor-widget-bdt-interactive-card\" data-id=\"6196ea3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-interactive-card.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-interactive-card bdt-interactive-card-default\">\n\n            <div class=\"bdt-grid bdt-grid-collapse bdt-card-effect-top\">\n\n                <div class=\"bdt-width-1-1\">\n                            <div class=\"bdt-position-relative\">\n                                        <div class=\"bdt-image-hover-effect bdt-interactive-card-image\">\n                <div class=\"bdt-position-relative bdt-image-mask\">\n                    <img decoding=\"async\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/responsa-insurance-energy-industry.jpg\"\n                         alt=\"Rob, the new ChatBot for professionals\">\n                <\/div>\n            <\/div>\n                    <\/div>\n                        <\/div>\n\n                <div class=\"bdt-width-1-1\">\n                    <div class=\"bdt-interactive-card-content\">\n                                            <div class=\"bdt-interactive-card-sub-title\">\n                MARSH            <\/div>\n        \n                    <h3 class=\"bdt-interactive-card-title\">\n            <span >\n                Rob, the new ChatBot for professionals            <\/span>\n            <\/h3>\n        \n                    <div class=\"bdt-interactive-card-description\">\n                <p>The encounter between Marsh and Responsa resulted in Rob, Artificial Intelligence at the service of the customer experience in buying professional insurance.<\/p>            <\/div>\n        \n                    <div class=\"bdt-interactive-card-button\">\n                <a class=\"bdt-interactive-card-readmore bdt-display-inline-block\" href=\"https:\/\/responsa.ai\/en\/marsh\/\">\n                    <span class=\"eicon-long-arrow-right\"><\/span>\n                    <span class=\"bdt-position-relative\">\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n                <\/a>\n            <\/div>\n                                    <\/div>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conversational ChatBot for Iperceramica\u2019s e-commerce Download the Case Study RESULTS Sales assistant and order tracking Iperceramica, a registered trademark of BayKer Italia [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19049","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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