{"id":9710,"date":"2021-05-28T17:11:48","date_gmt":"2021-05-28T15:11:48","guid":{"rendered":"https:\/\/responsa.ai\/bnp-paribas-leasing-solution\/"},"modified":"2023-01-19T11:41:01","modified_gmt":"2023-01-19T10:41:01","slug":"bnp-paribas-leasing-solutions","status":"publish","type":"page","link":"https:\/\/responsa.ai\/en\/bnp-paribas-leasing-solutions\/","title":{"rendered":"Discover the BNP Paribas Leasing Solutions Case Study"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9710\" class=\"elementor elementor-9710 elementor-2355\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9165b1d elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9165b1d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bc9a25c\" data-id=\"bc9a25c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-799e7aa elementor-widget elementor-widget-image\" data-id=\"799e7aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"134\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/03\/5c5f2f6cd885ee9138cf8580_logo5.png\" class=\"attachment-full size-full wp-image-9712\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/03\/5c5f2f6cd885ee9138cf8580_logo5.png 700w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/03\/5c5f2f6cd885ee9138cf8580_logo5-320x61.png 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/03\/5c5f2f6cd885ee9138cf8580_logo5-650x124.png 650w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3ff1c6 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f3ff1c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Leasy \u2013 the ChatBot that responds to BNP Paribas Leasing Solutions customers<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08b9604 elementor-tablet-align-center elementor-align-left elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"08b9604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#scarica-la-tua-copia\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-86b90c1\" data-id=\"86b90c1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4cdecf6 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"4cdecf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"398\" height=\"398\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x.png\" class=\"attachment-large size-large wp-image-9498\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x.png 398w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x-320x320.png 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x-150x150.png 150w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a57418 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"0a57418\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"398\" height=\"398\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape-light-blue@2x.png\" class=\"attachment-large size-large wp-image-9501\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape-light-blue@2x.png 398w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape-light-blue@2x-320x320.png 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape-light-blue@2x-150x150.png 150w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cee71d1 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"cee71d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300,&quot;_animation_mobile&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"543\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/responsa-assistance-banking-insurance-industry-support-conversational-ai-platform-1-960x543.jpg\" class=\"attachment-large size-large wp-image-9686\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/responsa-assistance-banking-insurance-industry-support-conversational-ai-platform-1-960x543.jpg 960w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/responsa-assistance-banking-insurance-industry-support-conversational-ai-platform-1-320x181.jpg 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/responsa-assistance-banking-insurance-industry-support-conversational-ai-platform-1-768x435.jpg 768w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/responsa-assistance-banking-insurance-industry-support-conversational-ai-platform-1-1536x869.jpg 1536w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/responsa-assistance-banking-insurance-industry-support-conversational-ai-platform-1-2048x1159.jpg 2048w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/responsa-assistance-banking-insurance-industry-support-conversational-ai-platform-1-650x368.jpg 650w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-553df83 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"553df83\" data-element_type=\"section\" data-e-type=\"section\" id=\"risultati\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fa64839\" data-id=\"fa64839\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72cae5b animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"72cae5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">RESULTS<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ecedf8 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4ecedf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Leasy, the digital assistant enhanced by AI <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f20822\" data-id=\"2f20822\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d71f736 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d71f736\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"color: #296bb1;\">BNP Paribas Leasing Solutions<\/span> is one of Europe&#8217;s leaders in leasing and rental solutions for professional equipment. It has been operating for 70 years and is present\r\nin 20 countries.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56ba435 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"56ba435\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Leasy offers users first-level automated assistance 24\/7, with the aim of enhancing conversions and reducing Customer Care costs.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cfe99a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cfe99a6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8a124e8\" data-id=\"8a124e8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60242e0 elementor-widget__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"60242e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"398\" height=\"398\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x.png\" class=\"attachment-large size-large wp-image-9498\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x.png 398w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x-320x320.png 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x-150x150.png 150w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-710e606 animated-fast elementor-invisible elementor-widget elementor-widget-image\" data-id=\"710e606\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1152\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/banking-insurance-industry-chatbot-ai-conversational-platform.jpg\" class=\"attachment-full size-full wp-image-9715\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b46ba0 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0b46ba0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-92ec108\" data-id=\"92ec108\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c405ade elementor-widget elementor-widget-image\" data-id=\"c405ade\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"505\" height=\"479\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/03\/leasy_boxed_icon@2x.png\" class=\"attachment-large size-large wp-image-9718\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/03\/leasy_boxed_icon@2x.png 505w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/03\/leasy_boxed_icon@2x-320x304.png 320w\" sizes=\"(max-width: 505px) 100vw, 505px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57315f9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"57315f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Leasy responds to individual customers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b48c850 elementor-tablet-align-left elementor-align-left elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"b48c850\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#scarica-la-tua-copia\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90ffaaa elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"90ffaaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Leasy is much more than a simple bot: it is an actual digital assistant that constantly learns thanks to Machine Learning algorithms and <strong>supports customers<\/strong> within the <strong><a href=\"http:\/\/www.ilmioleasing.it\/\">ilmioLeasing portal<\/a><\/strong>, guaranteeing them first-level automated assistance 24\/7 in a chat with the aim of improving their digital experience, knowing their real needs and reducing the number of simple and repetitive requests made to Customer Service.<\/p>\n<p><strong>Easy and instant access to the information<\/strong> that customers need: to answer the customer\u2019s questions, Leasy queries a customer-centric <strong>Knowledge Base<\/strong>, created from actual customer requests that Customer Service has collected and that have been used for the initial training of Leasy&#8217;s Artificial Intelligence.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8907514\" data-id=\"8907514\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8dda312 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"8dda312\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:1000}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/chatbot-banking-industry-documentation-mobile-phone-hand.jpg\" class=\"attachment-full size-full wp-image-9721\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b3ed9e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b3ed9e2\" data-element_type=\"section\" data-e-type=\"section\" id=\"scarica-la-tua-copia\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9e3ce65\" data-id=\"9e3ce65\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae135f0 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ae135f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">CASE STUDY<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c48167e animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c48167e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Read the full case study with<strong> objectives<\/strong>, <strong>solutions<\/strong> and <strong>results<\/strong> in detail!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ce3b3e elementor-align-left elementor-widget elementor-widget-lottie\" data-id=\"9ce3b3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;source_json&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/responsa.ai\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Comp-1.json&quot;,&quot;id&quot;:15091,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;},&quot;loop&quot;:&quot;yes&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;source&quot;:&quot;media_file&quot;,&quot;caption_source&quot;:&quot;none&quot;,&quot;link_to&quot;:&quot;none&quot;,&quot;trigger&quot;:&quot;arriving_to_viewport&quot;,&quot;viewport&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;play_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;start_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;end_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:100,&quot;sizes&quot;:[]},&quot;renderer&quot;:&quot;svg&quot;}\" data-widget_type=\"lottie.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-lottie__container\"><div class=\"e-lottie__animation\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6b08f26\" data-id=\"6b08f26\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49a7897 elementor-widget elementor-widget-html\" data-id=\"49a7897\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\r\n<script>\r\n  hbspt.forms.create({\r\n    region: \"eu1\",\r\n    portalId: \"26014975\",\r\n    formId: \"61dddae2-6b1c-4707-9195-e3846a2f6ffe\"\r\n  });\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78cbb68 animated-fast elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-button-align-stretch elementor-invisible elementor-widget elementor-widget-form\" data-id=\"78cbb68\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300,&quot;button_width_tablet&quot;:&quot;100&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Case study BNP Paribas\" aria-label=\"Case study BNP Paribas\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"9710\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"78cbb68\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Discover the BNP Paribas Leasing Solutions Case Study - Responsa\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"9710\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_705db19 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_705db19\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSurname\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_705db19]\" id=\"form-field-field_705db19\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your surname\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_8248ed0 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_8248ed0\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_8248ed0]\" id=\"form-field-field_8248ed0\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your company\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_8d189a6 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_8d189a6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelephone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_8d189a6]\" id=\"form-field-field_8d189a6\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your number\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorporate email\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"example@email.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_c97ce08 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_c97ce08]\" id=\"form-field-field_c97ce08\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\" checked=\"checked\">\n\t\t\t\t<label for=\"form-field-field_c97ce08\">I accept the <u><a href=\"https:\/\/responsa.ai\/en\/privacy-policy\/\">Privacy Policy<\/a><\/u> of Responsa.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_bf04295 elementor-col-100 recaptcha_v3-bottomleft\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_bf04295\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons elementor-md-100\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get the report<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a2484a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a2484a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b8bde5\" data-id=\"1b8bde5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-911d616 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"911d616\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Other successful stories<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2fabd65 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2fabd65\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4f63490\" data-id=\"4f63490\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c367f3 elementor-widget elementor-widget-bdt-interactive-card\" data-id=\"3c367f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-interactive-card.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-interactive-card bdt-interactive-card-default\">\n\n            <div class=\"bdt-grid bdt-grid-collapse bdt-card-effect-top\">\n\n                <div class=\"bdt-width-1-1\">\n                            <div class=\"bdt-position-relative\">\n                                        <div class=\"bdt-image-hover-effect bdt-interactive-card-image\">\n                <div class=\"bdt-position-relative bdt-image-mask\">\n                    <img decoding=\"async\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/louis-hansel-shotsoflouis-wVoP_Q2Bg_A-unsplash-1.jpg\"\n                         alt=\"Insurance is smart with Elisa\">\n                <\/div>\n            <\/div>\n                    <\/div>\n                        <\/div>\n\n                <div class=\"bdt-width-1-1\">\n                    <div class=\"bdt-interactive-card-content\">\n                                            <div class=\"bdt-interactive-card-sub-title\">\n                EUROP ASSISTANCE            <\/div>\n        \n                    <h3 class=\"bdt-interactive-card-title\">\n            <span >\n                Insurance is smart with Elisa            <\/span>\n            <\/h3>\n        \n                    <div class=\"bdt-interactive-card-description\">\n                <p>Europ Assistance has chosen to improve the customer journey of its users thanks to the knowledge base of Responsa and Elisa, an intelligent and polite chatbot.<\/p>            <\/div>\n        \n                    <div class=\"bdt-interactive-card-button\">\n                <a class=\"bdt-interactive-card-readmore bdt-display-inline-block\" href=\"https:\/\/responsa.ai\/en\/europ-assistance\/\">\n                    <span class=\"eicon-long-arrow-right\"><\/span>\n                    <span class=\"bdt-position-relative\">\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n                <\/a>\n            <\/div>\n                                    <\/div>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-62a1d68\" data-id=\"62a1d68\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c6c99d elementor-widget elementor-widget-bdt-interactive-card\" data-id=\"8c6c99d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-interactive-card.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-interactive-card bdt-interactive-card-default\">\n\n            <div class=\"bdt-grid bdt-grid-collapse bdt-card-effect-top\">\n\n                <div class=\"bdt-width-1-1\">\n                            <div class=\"bdt-position-relative\">\n                                        <div class=\"bdt-image-hover-effect bdt-interactive-card-image\">\n                <div class=\"bdt-position-relative bdt-image-mask\">\n                    <img decoding=\"async\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/responsa-insurance-energy-industry.jpg\"\n                         alt=\"Rob, the new chatbot for professionals\">\n                <\/div>\n            <\/div>\n                    <\/div>\n                        <\/div>\n\n                <div class=\"bdt-width-1-1\">\n                    <div class=\"bdt-interactive-card-content\">\n                                            <div class=\"bdt-interactive-card-sub-title\">\n                MARSH            <\/div>\n        \n                    <h3 class=\"bdt-interactive-card-title\">\n            <span >\n                Rob, the new chatbot for professionals            <\/span>\n            <\/h3>\n        \n                    <div class=\"bdt-interactive-card-description\">\n                <p>From the encounter between Marsh and Responsa comes Rob, artificial intelligence at the service of the customer experience in buying professional insurance.<\/p>            <\/div>\n        \n                    <div class=\"bdt-interactive-card-button\">\n                <a class=\"bdt-interactive-card-readmore bdt-display-inline-block\" href=\"https:\/\/responsa.ai\/en\/marsh\/\">\n                    <span class=\"eicon-long-arrow-right\"><\/span>\n                    <span class=\"bdt-position-relative\">\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n                <\/a>\n            <\/div>\n                                    <\/div>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Leasy \u2013 the ChatBot that responds to BNP Paribas Leasing Solutions customers Download the case study RESULTS Leasy, the digital assistant enhanced [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9710","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Discover the BNP Paribas Leasing Solutions Case Study - Responsa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/responsa.ai\/en\/bnp-paribas-leasing-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Discover the BNP Paribas Leasing Solutions Case Study - Responsa\" \/>\n<meta property=\"og:description\" content=\"Leasy \u2013 the ChatBot that responds to BNP Paribas Leasing 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