{"id":9865,"date":"2021-05-28T17:40:37","date_gmt":"2021-05-28T15:40:37","guid":{"rendered":"https:\/\/responsa.ai\/europ-assistance\/"},"modified":"2024-01-18T10:43:48","modified_gmt":"2024-01-18T09:43:48","slug":"europ-assistance","status":"publish","type":"page","link":"https:\/\/responsa.ai\/en\/europ-assistance\/","title":{"rendered":"Europ Assistance ChatBot Case Study"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9865\" class=\"elementor elementor-9865 elementor-2300\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9165b1d elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9165b1d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bc9a25c\" data-id=\"bc9a25c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-799e7aa elementor-widget elementor-widget-image\" data-id=\"799e7aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"631\" height=\"382\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png\" class=\"attachment-full size-full wp-image-9477\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png 631w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo-320x194.png 320w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3ff1c6 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f3ff1c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The digital assistant that provides support to Agencies<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08b9604 elementor-tablet-align-justify elementor-hidden-mobile elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"08b9604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#case\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fd4f39 elementor-tablet-align-center elementor-mobile-align-justify elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"0fd4f39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#case\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-86b90c1\" data-id=\"86b90c1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cee71d1 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"cee71d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300,&quot;_animation_mobile&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"960\" height=\"640\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/louis-hansel-shotsoflouis-wVoP_Q2Bg_A-unsplash-1-960x640.jpg\" class=\"attachment-large size-large wp-image-9724\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/louis-hansel-shotsoflouis-wVoP_Q2Bg_A-unsplash-1-960x640.jpg 960w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/louis-hansel-shotsoflouis-wVoP_Q2Bg_A-unsplash-1-320x213.jpg 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/louis-hansel-shotsoflouis-wVoP_Q2Bg_A-unsplash-1-768x512.jpg 768w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/louis-hansel-shotsoflouis-wVoP_Q2Bg_A-unsplash-1-1536x1024.jpg 1536w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/louis-hansel-shotsoflouis-wVoP_Q2Bg_A-unsplash-1-650x433.jpg 650w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/louis-hansel-shotsoflouis-wVoP_Q2Bg_A-unsplash-1.jpg 1920w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-553df83 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"553df83\" data-element_type=\"section\" data-e-type=\"section\" id=\"risultati\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fa64839\" data-id=\"fa64839\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72cae5b animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"72cae5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">RESULTS<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ecedf8 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4ecedf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Insurance is smart thanks to Elisa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6561e0 elementor-widget elementor-widget-image\" data-id=\"b6561e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"344\" height=\"304\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Raggruppa-759@2x.png\" class=\"attachment-large size-large wp-image-9870\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Raggruppa-759@2x.png 344w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Raggruppa-759@2x-320x283.png 320w\" sizes=\"(max-width: 344px) 100vw, 344px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f20822\" data-id=\"2f20822\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d71f736 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d71f736\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Europ Assistance is a French insurance company, which forms part of the Generali Group, and is present in more than 200 countries. Europ Assistance has chosen to improve the customer journey of its users by most of their questions about insurance products receiving immediate answers, thanks to the Responsa knowledge base and to an intelligent and kind Chatbot called Elisa.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56ba435 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"56ba435\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Elisa is a true digital assistant that constantly learns and supports the customer, even during the purchasing stage, leading them to convert thanks to a rapid and customised path.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cfe99a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cfe99a6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8a124e8\" data-id=\"8a124e8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60242e0 elementor-widget__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"60242e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"398\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x.png\" class=\"attachment-large size-large wp-image-9498\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x.png 398w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x-320x320.png 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Shape@2x-150x150.png 150w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-710e606 animated-fast elementor-invisible elementor-widget elementor-widget-image\" data-id=\"710e606\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1283\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/nils-nedel-ONpGBpns3cs-unsplash.jpg\" class=\"attachment-full size-full wp-image-9867\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/nils-nedel-ONpGBpns3cs-unsplash.jpg 1920w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/nils-nedel-ONpGBpns3cs-unsplash-320x214.jpg 320w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/nils-nedel-ONpGBpns3cs-unsplash-960x642.jpg 960w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/nils-nedel-ONpGBpns3cs-unsplash-768x513.jpg 768w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/nils-nedel-ONpGBpns3cs-unsplash-1536x1026.jpg 1536w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/nils-nedel-ONpGBpns3cs-unsplash-650x434.jpg 650w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-592ba0e elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"592ba0e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d65fd95\" data-id=\"d65fd95\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9ed9895 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9ed9895\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-df7de13\" data-id=\"df7de13\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-178394a bdt-icon-effect-a animated-fast bdt-icon-type-icon elementor-position-top elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"178394a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\"><path d=\"M19.95,5.536,16.464,2.05A6.954,6.954,0,0,0,11.515,0H7A5.006,5.006,0,0,0,2,5V19a5.006,5.006,0,0,0,5,5H17a5.006,5.006,0,0,0,5-5V10.485A6.954,6.954,0,0,0,19.95,5.536ZM18.536,6.95A5.018,5.018,0,0,1,19.317,8H15a1,1,0,0,1-1-1V2.683a5.018,5.018,0,0,1,1.05.781ZM20,19a3,3,0,0,1-3,3H7a3,3,0,0,1-3-3V5A3,3,0,0,1,7,2h4.515c.165,0,.323.032.485.047V7a3,3,0,0,0,3,3h4.953c.015.162.047.32.047.485Zm-3.276-5.689a1,1,0,0,1-.035,1.413L13.1,18.138a3,3,0,0,1-4.226-.017L7.334,16.747a1,1,0,0,1,1.332-1.494l1.585,1.414a1,1,0,0,0,1.456.04l3.6-3.431A1,1,0,0,1,16.724,13.311Z\"><\/path><\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t<span >\n\t\t\t\t\t+15%\t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<p class=\"p1\">CTR in policy sales<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-indicator bdt-svg-style-1\">\n\t\t\t\t<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 150 50\"><path d=\"M145.2,26.8c0.3,5.3,0.7,10.5,1.1,15.8c-10.5-10.1-19.1-22.4-31-30.9C104.7,4.1,91.9,0.9,79,1.4C48.2,2.5,22.3,22.7,0.4,42.5c-0.8,0.7,0.2,2,1.1,1.3c23.4-18.3,47.6-39.2,79-39.8c13.4-0.2,26,3.8,36.5,12.2c10,8.1,17.7,18.5,26.8,27.5C137,42,130.5,40,124,37.8c-1.1-0.4-1.7,1.2-0.6,1.7c7.8,3.4,15.9,5.9,24.2,7.9c0.1,0,0.1,0,0.2,0c0.1,0.1,0.2,0.2,0.2,0.2c1.3,1.2,2.9-1.1,1.6-2.2c-0.1-0.1-0.2-0.2-0.3-0.2c-0.4-6.3-0.8-12.6-1.4-18.9C147.7,24.6,145.1,25,145.2,26.8z\"\/><\/svg>\t\t\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d323c03\" data-id=\"d323c03\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1b1bcc bdt-icon-effect-a animated-fast bdt-icon-type-icon elementor-position-top elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"a1b1bcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\"><path d=\"M7.5,13A4.5,4.5,0,1,1,12,8.5,4.505,4.505,0,0,1,7.5,13Zm0-7A2.5,2.5,0,1,0,10,8.5,2.5,2.5,0,0,0,7.5,6ZM15,23v-.5a7.5,7.5,0,0,0-15,0V23a1,1,0,0,0,2,0v-.5a5.5,5.5,0,0,1,11,0V23a1,1,0,0,0,2,0Zm9-5a7,7,0,0,0-11.667-5.217,1,1,0,1,0,1.334,1.49A5,5,0,0,1,22,18a1,1,0,0,0,2,0ZM17.5,9A4.5,4.5,0,1,1,22,4.5,4.505,4.505,0,0,1,17.5,9Zm0-7A2.5,2.5,0,1,0,20,4.5,2.5,2.5,0,0,0,17.5,2Z\"><\/path><\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t<span >\n\t\t\t\t\t+84%\t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<p class=\"p1\">user response rate<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-indicator bdt-svg-style-1\">\n\t\t\t\t<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 150 50\"><path d=\"M145.2,26.8c0.3,5.3,0.7,10.5,1.1,15.8c-10.5-10.1-19.1-22.4-31-30.9C104.7,4.1,91.9,0.9,79,1.4C48.2,2.5,22.3,22.7,0.4,42.5c-0.8,0.7,0.2,2,1.1,1.3c23.4-18.3,47.6-39.2,79-39.8c13.4-0.2,26,3.8,36.5,12.2c10,8.1,17.7,18.5,26.8,27.5C137,42,130.5,40,124,37.8c-1.1-0.4-1.7,1.2-0.6,1.7c7.8,3.4,15.9,5.9,24.2,7.9c0.1,0,0.1,0,0.2,0c0.1,0.1,0.2,0.2,0.2,0.2c1.3,1.2,2.9-1.1,1.6-2.2c-0.1-0.1-0.2-0.2-0.3-0.2c-0.4-6.3-0.8-12.6-1.4-18.9C147.7,24.6,145.1,25,145.2,26.8z\"\/><\/svg>\t\t\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1c198ed\" data-id=\"1c198ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0889ad6 bdt-icon-effect-a animated-fast bdt-icon-type-icon elementor-position-top elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"0889ad6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Outline\" viewBox=\"0 0 24 24\"><title>115 earnings<\/title><path d=\"M19,0H14a1,1,0,0,0,0,2h5a2.951,2.951,0,0,1,1.285.3L.293,22.293a1,1,0,1,0,1.414,1.414L21.7,3.715A2.951,2.951,0,0,1,22,5v5a1,1,0,0,0,2,0V5A5.006,5.006,0,0,0,19,0Z\"><\/path><path d=\"M6,10A4,4,0,1,0,2,6,4,4,0,0,0,6,10ZM6,4A2,2,0,1,1,4,6,2,2,0,0,1,6,4Z\"><\/path><path d=\"M18,14a4,4,0,1,0,4,4A4,4,0,0,0,18,14Zm0,6a2,2,0,1,1,2-2A2,2,0,0,1,18,20Z\"><\/path><\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t<span >\n\t\t\t\t\tx2\t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<p class=\"p1\">touchpoint: website and Facebook<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71ee97e elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71ee97e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-156a5e4\" data-id=\"156a5e4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50fb5cf elementor-section-content-middle animated-fast elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"50fb5cf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c821a70\" data-id=\"c821a70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3da5cfe animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3da5cfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58b8dc4 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"58b8dc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Elisa is<span style=\"color:#1f6bb4\"> the new answer to every question in terms of assistance<\/span> that only a care company whose genetic heritage is based on seriousness, reliability and innovation, could present to the market.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8484fd6 elementor-widget elementor-widget-text-editor\" data-id=\"8484fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Gianluca Zanini<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7978958 elementor-widget elementor-widget-text-editor\" data-id=\"7978958\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Chief Sales &amp; Marketing di Europ Assistance<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-966812d elementor-widget elementor-widget-image\" data-id=\"966812d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"631\" height=\"382\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png\" class=\"attachment-full size-full wp-image-9477\" alt=\"\" srcset=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png 631w, https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo-320x194.png 320w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df1c5cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df1c5cb\" data-element_type=\"section\" data-e-type=\"section\" id=\"case\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ddd4dcb\" data-id=\"ddd4dcb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-975c152 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"975c152\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">CASE STUDY<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d93640 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"4d93640\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Read the full case study with <strong>objectives<\/strong>, <strong>solutions<\/strong> and <strong>results<\/strong> in detail!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd82b82 elementor-align-left elementor-widget elementor-widget-lottie\" data-id=\"cd82b82\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;source_json&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/responsa.ai\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Comp-1.json&quot;,&quot;id&quot;:15091,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;},&quot;loop&quot;:&quot;yes&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;source&quot;:&quot;media_file&quot;,&quot;caption_source&quot;:&quot;none&quot;,&quot;link_to&quot;:&quot;none&quot;,&quot;trigger&quot;:&quot;arriving_to_viewport&quot;,&quot;viewport&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;play_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;start_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;end_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:100,&quot;sizes&quot;:[]},&quot;renderer&quot;:&quot;svg&quot;}\" data-widget_type=\"lottie.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-lottie__container\"><div class=\"e-lottie__animation\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2bfaa15\" data-id=\"2bfaa15\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdcc74b elementor-widget elementor-widget-html\" data-id=\"bdcc74b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\r\n<script>\r\n  hbspt.forms.create({\r\n    region: \"eu1\",\r\n    portalId: \"26014975\",\r\n    formId: \"6409d158-1071-4dba-afd0-83b48be20f73\"\r\n  });\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e30c9e0 animated-fast elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-button-align-stretch elementor-invisible elementor-widget elementor-widget-form\" data-id=\"e30c9e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300,&quot;button_width_tablet&quot;:&quot;100&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Form Europ Assistance\" aria-label=\"Form Europ Assistance\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"9865\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"e30c9e0\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Europ Assistance ChatBot Case Study - Responsa\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"9865\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_705db19 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_705db19\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSurname\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_705db19]\" id=\"form-field-field_705db19\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your surname\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany email address\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"example@email.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_8248ed0 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_8248ed0\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_8248ed0]\" id=\"form-field-field_8248ed0\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your company\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_c97ce08 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_c97ce08]\" id=\"form-field-field_c97ce08\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\" checked=\"checked\">\n\t\t\t\t<label for=\"form-field-field_c97ce08\">I accept the <u><a href=\"https:\/\/responsa.ai\/en\/privacy-policy\/\">Responsa's Privacy Policy<\/a><\/u>.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_5573f32 elementor-col-100 recaptcha_v3-bottomleft\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_5573f32\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons elementor-md-100\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Receive the report<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bde4182 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bde4182\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-226adc0\" data-id=\"226adc0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cbe2e2 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6cbe2e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">At the following <a href=\"https:\/\/www.europassistance.it\/press\/l-intelligenza-artificiale-al-servizio-dell-assistenza-alle-persone-europ-assistance-presenta-elisa\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline; color: #1f6bb4\">link<\/span><\/a> you can find the official press release on the birth of Elisa, the new digital assistant of Europ Assistance Italia, of which Responsa collaborated in the birth.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a2484a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a2484a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b8bde5\" data-id=\"1b8bde5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-911d616 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"911d616\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Other successful stories<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2fabd65 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2fabd65\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a2944a6\" data-id=\"a2944a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26459cb elementor-widget elementor-widget-bdt-interactive-card\" data-id=\"26459cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-interactive-card.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-interactive-card bdt-interactive-card-default\">\n\n            <div class=\"bdt-grid bdt-grid-collapse bdt-card-effect-top\">\n\n                <div class=\"bdt-width-1-1\">\n                            <div class=\"bdt-position-relative\">\n                                        <div class=\"bdt-image-hover-effect bdt-interactive-card-image\">\n                <div class=\"bdt-position-relative bdt-image-mask\">\n                    <img decoding=\"async\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/05\/aviva_image_card_responsa.jpg\"\n                         alt=\"Claire, the virtual assistant of CNP Assurances with A.I.\">\n                <\/div>\n            <\/div>\n                    <\/div>\n                        <\/div>\n\n                <div class=\"bdt-width-1-1\">\n                    <div class=\"bdt-interactive-card-content\">\n                                            <div class=\"bdt-interactive-card-sub-title\">\n                CNP ASSURANCES            <\/div>\n        \n                    <h3 class=\"bdt-interactive-card-title\">\n            <span >\n                Claire, the virtual assistant of CNP Assurances with A.I.            <\/span>\n            <\/h3>\n        \n                    <div class=\"bdt-interactive-card-description\">\n                <p>The ChatBot that answers Aviva customers' questions quickly and effectively.<\/p>            <\/div>\n        \n                    <div class=\"bdt-interactive-card-button\">\n                <a class=\"bdt-interactive-card-readmore bdt-display-inline-block\" href=\"https:\/\/responsa.ai\/aviva\/\">\n                    <span class=\"eicon-long-arrow-right\"><\/span>\n                    <span class=\"bdt-position-relative\">\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n                <\/a>\n            <\/div>\n                                    <\/div>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-62a1d68\" data-id=\"62a1d68\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c6c99d elementor-widget elementor-widget-bdt-interactive-card\" data-id=\"8c6c99d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-interactive-card.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-interactive-card bdt-interactive-card-default\">\n\n            <div class=\"bdt-grid bdt-grid-collapse bdt-card-effect-top\">\n\n                <div class=\"bdt-width-1-1\">\n                            <div class=\"bdt-position-relative\">\n                                        <div class=\"bdt-image-hover-effect bdt-interactive-card-image\">\n                <div class=\"bdt-position-relative bdt-image-mask\">\n                    <img decoding=\"async\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/responsa-insurance-energy-industry.jpg\"\n                         alt=\"Rob, the new chatbot for professionals\">\n                <\/div>\n            <\/div>\n                    <\/div>\n                        <\/div>\n\n                <div class=\"bdt-width-1-1\">\n                    <div class=\"bdt-interactive-card-content\">\n                                            <div class=\"bdt-interactive-card-sub-title\">\n                MARSH            <\/div>\n        \n                    <h3 class=\"bdt-interactive-card-title\">\n            <span >\n                Rob, the new chatbot for professionals            <\/span>\n            <\/h3>\n        \n                    <div class=\"bdt-interactive-card-description\">\n                <p>From the encounter between Marsh and Responsa comes Rob, artificial intelligence at the service of the customer experience in the purchase of professional insurance.<\/p>            <\/div>\n        \n                    <div class=\"bdt-interactive-card-button\">\n                <a class=\"bdt-interactive-card-readmore bdt-display-inline-block\" href=\"https:\/\/responsa.ai\/marsh\/\">\n                    <span class=\"eicon-long-arrow-right\"><\/span>\n                    <span class=\"bdt-position-relative\">\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n                <\/a>\n            <\/div>\n                                    <\/div>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4f63490\" data-id=\"4f63490\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c367f3 elementor-widget elementor-widget-bdt-interactive-card\" data-id=\"3c367f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-interactive-card.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-interactive-card bdt-interactive-card-default\">\n\n            <div class=\"bdt-grid bdt-grid-collapse bdt-card-effect-top\">\n\n                <div class=\"bdt-width-1-1\">\n                            <div class=\"bdt-position-relative\">\n                                        <div class=\"bdt-image-hover-effect bdt-interactive-card-image\">\n                <div class=\"bdt-position-relative bdt-image-mask\">\n                    <img decoding=\"async\" src=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/11\/chatbot-banking-industry-documentation-mobile-phone-hand.jpg\"\n                         alt=\"Leasy the enhanced digital assistant\">\n                <\/div>\n            <\/div>\n                    <\/div>\n                        <\/div>\n\n                <div class=\"bdt-width-1-1\">\n                    <div class=\"bdt-interactive-card-content\">\n                                            <div class=\"bdt-interactive-card-sub-title\">\n                BNP PARIBAS            <\/div>\n        \n                    <h3 class=\"bdt-interactive-card-title\">\n            <span >\n                Leasy the enhanced digital assistant            <\/span>\n            <\/h3>\n        \n                    <div class=\"bdt-interactive-card-description\">\n                <p>Leasy offers users a 24\/7 automated first level of support, with the aim of increasing conversions and reducing customer care costs.<\/p>            <\/div>\n        \n                    <div class=\"bdt-interactive-card-button\">\n                <a class=\"bdt-interactive-card-readmore bdt-display-inline-block\" href=\"https:\/\/responsa.ai\/bnp-paribas\/\">\n                    <span class=\"eicon-long-arrow-right\"><\/span>\n                    <span class=\"bdt-position-relative\">\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n                <\/a>\n            <\/div>\n                                    <\/div>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The digital assistant that provides support to Agencies Download the case study Download the case study RESULTS Insurance is smart thanks to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9865","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Europ Assistance ChatBot Case Study - Responsa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/responsa.ai\/en\/europ-assistance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Europ Assistance ChatBot Case Study - Responsa\" \/>\n<meta property=\"og:description\" content=\"The digital assistant that provides support to Agencies Download the case study Download the case study RESULTS Insurance is smart thanks to [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/responsa.ai\/en\/europ-assistance\/\" \/>\n<meta property=\"og:site_name\" content=\"Responsa\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/responsa\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-18T09:43:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/responsa.ai\/en\/europ-assistance\/\",\"url\":\"https:\/\/responsa.ai\/en\/europ-assistance\/\",\"name\":\"Europ Assistance ChatBot Case Study - Responsa\",\"isPartOf\":{\"@id\":\"https:\/\/responsa.ai\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/responsa.ai\/en\/europ-assistance\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/responsa.ai\/en\/europ-assistance\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png\",\"datePublished\":\"2021-05-28T15:40:37+00:00\",\"dateModified\":\"2024-01-18T09:43:48+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/responsa.ai\/en\/europ-assistance\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/responsa.ai\/en\/europ-assistance\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/responsa.ai\/en\/europ-assistance\/#primaryimage\",\"url\":\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png\",\"contentUrl\":\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/responsa.ai\/en\/europ-assistance\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/responsa.ai\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Europ Assistance ChatBot Case Study\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/responsa.ai\/en\/#website\",\"url\":\"https:\/\/responsa.ai\/en\/\",\"name\":\"Responsa\",\"description\":\"Chatbot &amp; Conversational AI Platform\",\"publisher\":{\"@id\":\"https:\/\/responsa.ai\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/responsa.ai\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/responsa.ai\/en\/#organization\",\"name\":\"Responsa\",\"url\":\"https:\/\/responsa.ai\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/responsa.ai\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/05\/logo-responsa.svg\",\"contentUrl\":\"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/05\/logo-responsa.svg\",\"width\":731,\"height\":206,\"caption\":\"Responsa\"},\"image\":{\"@id\":\"https:\/\/responsa.ai\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/responsa\/\",\"https:\/\/it.linkedin.com\/company\/responsa\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Europ Assistance ChatBot Case Study - Responsa","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/responsa.ai\/en\/europ-assistance\/","og_locale":"en_US","og_type":"article","og_title":"Europ Assistance ChatBot Case Study - Responsa","og_description":"The digital assistant that provides support to Agencies Download the case study Download the case study RESULTS Insurance is smart thanks to [&hellip;]","og_url":"https:\/\/responsa.ai\/en\/europ-assistance\/","og_site_name":"Responsa","article_publisher":"https:\/\/www.facebook.com\/responsa\/","article_modified_time":"2024-01-18T09:43:48+00:00","og_image":[{"url":"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/responsa.ai\/en\/europ-assistance\/","url":"https:\/\/responsa.ai\/en\/europ-assistance\/","name":"Europ Assistance ChatBot Case Study - Responsa","isPartOf":{"@id":"https:\/\/responsa.ai\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/responsa.ai\/en\/europ-assistance\/#primaryimage"},"image":{"@id":"https:\/\/responsa.ai\/en\/europ-assistance\/#primaryimage"},"thumbnailUrl":"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png","datePublished":"2021-05-28T15:40:37+00:00","dateModified":"2024-01-18T09:43:48+00:00","breadcrumb":{"@id":"https:\/\/responsa.ai\/en\/europ-assistance\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/responsa.ai\/en\/europ-assistance\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/responsa.ai\/en\/europ-assistance\/#primaryimage","url":"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png","contentUrl":"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/02\/Europ_Assistance_Logo.png"},{"@type":"BreadcrumbList","@id":"https:\/\/responsa.ai\/en\/europ-assistance\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/responsa.ai\/en\/"},{"@type":"ListItem","position":2,"name":"Europ Assistance ChatBot Case Study"}]},{"@type":"WebSite","@id":"https:\/\/responsa.ai\/en\/#website","url":"https:\/\/responsa.ai\/en\/","name":"Responsa","description":"Chatbot &amp; Conversational AI Platform","publisher":{"@id":"https:\/\/responsa.ai\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/responsa.ai\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/responsa.ai\/en\/#organization","name":"Responsa","url":"https:\/\/responsa.ai\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/responsa.ai\/en\/#\/schema\/logo\/image\/","url":"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/05\/logo-responsa.svg","contentUrl":"https:\/\/responsa.ai\/wp-content\/uploads\/2021\/05\/logo-responsa.svg","width":731,"height":206,"caption":"Responsa"},"image":{"@id":"https:\/\/responsa.ai\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/responsa\/","https:\/\/it.linkedin.com\/company\/responsa"]}]}},"_links":{"self":[{"href":"https:\/\/responsa.ai\/en\/wp-json\/wp\/v2\/pages\/9865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/responsa.ai\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/responsa.ai\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/responsa.ai\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/responsa.ai\/en\/wp-json\/wp\/v2\/comments?post=9865"}],"version-history":[{"count":24,"href":"https:\/\/responsa.ai\/en\/wp-json\/wp\/v2\/pages\/9865\/revisions"}],"predecessor-version":[{"id":19230,"href":"https:\/\/responsa.ai\/en\/wp-json\/wp\/v2\/pages\/9865\/revisions\/19230"}],"wp:attachment":[{"href":"https:\/\/responsa.ai\/en\/wp-json\/wp\/v2\/media?parent=9865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}