HOW WE WORK

A team of professionals at your disposal

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We are among the market leaders in artificial intelligence-based self-service solutions such as ChatBot and Knowledge Base. 

A team of experts working in synergy to design and create effective, innovative and tailor-made solutions and technologies for each of our customers.

We transform the Customer & Employee Experience of our customers with Conversational AI and Generative AI, offering an intelligent, omnichannel customer and employee service tool that is available at all times.

Our customers choose us every day for our professionalism, experience, transparency, attention to detail, customer focus and passion.

The team of Professionals

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Linguist

It is responsible for regulating the linguistic logic governing the operation and training of AI, configuring the algorithms of the semantic search engine, and creating the Knowledge Base and the supporting synonym dictionaries.

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UX Designer

Starting from the user’s needs analysis, the Designer studies the best user experience for the brand.
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Software Developer

Handles all the processes related to software design, creation and maintenance.

Delivery Manager

Thanks to a team of technical specialists, guarantees the service provision and compliance with KPIs and SLAs.

Data Scientist

Develops the software Artificial Intelligence algorithms (Machine Learning, NLP engine).
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Project Manager

Coordinates the team and handles project completion according to the time and budget.