AUTOMOTIVE
From choosing the vehicle to assistance: always alongside your customers, always a step ahead
Chatbot and Artificial Intelligence solutions are the new way to:
RESPONSA FOR THE AUTOMOTIVE SECTOR
ChatBot and the automotive industry
By communicating with ChatBot, your customers will be able to obtain information, at any time and without having to wait, about: products, services, financing and payment methods and purchase, leasing or rental procedures, and also book appointments, receive reminders and offers, request quotations, and much more!
Take your customer service to another level by equipping yourself with a scalable virtual assistant that can be integrated into various channels, which will allow you to manage an unlimited volume of requests 24/7, improve your Customer Experience and increase your ROI.
1.
Product information
By communicating with ChatBot, users can ask for detailed product information and obtain automatic and immediate answers and support. From the characteristics of the models available to information on spare parts and accessories: at any time and wherever they are, your users can immediately find the answers they are looking for.
2.
Information on financing and incentives
Provide information on financing terms and conditions, payment methods, incentives, and much more easily and rapidly accessible at any time. Your users will simply need to ask the ChatBot!
3.
Information on leasing and rental
Through ChatBot, your users can be given immediate information and support on everything they need to know about the rental or leasing terms and conditions, the availability and characteristics of the models, rates, etc., and be guided by the ChatBot through simple procedures in an easy way.
Expertise
Top performance for the automotive sector
4.
Provide information on current offers
Allow your users to rapidly access information on current offers and promotions! They can ask the ChatBot for them at any time, quickly and easily.
5.
Make booking and managing appointments smart
Can you book an appointment at the dealership directly via chat or Whatsapp quickly and easily, without having to wait? Yes, you can! Your users can do this at any time by chatting with ChatBot just like they would with your team.
6.
Respond to requests for quotations
Your users can request quotations at any time, directly via chat, by communicating with ChatBot, which will guide them through the procedure in a simple and natural way.
7.
Make car management Smarter, via chat
Your customers can manage procedures, appointments and requests for services through ChatBot, such as car servicing, a workshop appointment, and much more. All conveniently via a chat, easily and immediately, at any time and wherever they are, without having to wait.
8.
Send automatic reminders to your customers
Send your customers information, alerts and customised reminders easily and automatically via ChatBot, related to deadlines and appointments, such as those related to a service, tax, instalments and much more.
9.
Promote targeted offers
Use ChatBot to automatically send your customers and prospects information and offers that correspond to their actual interests, allowing you to build a closer relationship with your customers thanks to an effective and targeted promotion that enhances loyalty and purchase probabilities.
You're in good company
They chose Responsa to improve their business
