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E-COMMERCE

Improve conversions and customer experiences with AI

Conversational Commerce and Chatbot and Artificial Intelligence solutions are the new way to:

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Increase the conversions

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Improve customer experience

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Simplify the processes

Manage peak requests better

RESPONSA FOR E-COMMERCE

ChatBot ed eCommerce: Conversational Commerce

With Conversational Commerce, dialogue becomes the tool to interact with the customers, support them in the purchasing process and promote customer loyalty, as well as to engage new ones and lead them to the purchase.

ChatBots are the best tool to continuously manage an almost unlimited volume of requests.

114 dollar

Increase your eCommerce conversions

1.

No more abandoned carts

The ChatBot can proactively engage the user if it notices that it is about to leave the shop before completing an order, clarifying any doubts and increasing the probability of completing the sale.

2.

Proactive suggestions

ChatBots are no longer limited to responding to user questions in a passive manner. They are now proactive and interact with interlocutors, creating conversation flows.

3.

Assist and advise your customers on every channel

Users can communicate with the ChatBot through the methods and channels they prefer, ranging from smart speakers to WhatsApp.

Expertise

Top performance for e-Commerce

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Improve the customer experience of your e-Commerce

4.

Information on order status and shipping available 24/7

Among the various possibilities, the user can also request information on the status of the order and obtain the tracking order link within a few moments, while monitoring the path of the purchased order.

5.

Booking an in-store appointment

The user can conveniently book an appointment in the office, shop or branch, thereby automating the process.

6.

Assistance, managing complaints and returns procedures

Platform ready to respond to user requests and complaints at any time of the day with relevant useful information.

7.

Search for products in a chat

Browse the products and add them to the cart directly in a chat. Connect Responsa to your product catalogue to recommend products and guide purchasing processes, thereby increasing sales.

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