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INSURANCE

An assistant who is always ready to advise your customers.

Chatbot and Artificial Intelligence solutions are the new way to:

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Increase the conversions

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Improve customer experience

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Simplify the processes

Manage peak requests better

RESPONSA FOR THE INSURANCE SECTOR

ChatBot and Insurance

Thanks to ChatBot and Artificial Intelligence, your customers can rely on a virtual insurance consultant who can be contacted through every channel, able to guide the user to purchase the most suitable insurance products for their needs, to recommend the best offer, to provide quotations instantly and to respond to their requests, while guaranteeing immediate support at any time, even when your team is not present.

The virtual assistant can return fragments of documents with relevant information and manage the simplest and automatic procedures relating to policies, quotations and claims.

ChatBots are the best tool to continuously manage an almost unlimited volume of requests, at any time and in any place where users are.

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Quotes and instant purchases via a chat session

1.

Provide instant quotations

The user can obtain a personalised quote automatically and rapidly via the ChatBot.

2.

Purchases via a chat session

ChatBot can guide the user to choose the most adequate policy according to their needs and also during the purchase procedure, which is simple and quick via a chat session, clarifying any doubts the user may have and increasing the probability of completing the sale.

3.

Assist and advise your customers on every channel

Users can communicate with the ChatBot through the methods and channels they prefer, ranging from smart speakers to WhatsApp.

Expertise

Top performance for insurance

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Information in a simple chat

4.

Policy information always available

At any time and wherever the user may be, they can ask for information about insurance products and everything they need to know and support is obtained immediately. ChatBot can extrapolate information from all documentation and present the relevant steps to the user.

5.

Send automatic reminders

ChatBot can provide the user with a practical reminder about the policy expiry, renewal, missing documentation, etc.

6.

Managing the claim

Your customers can be guided automatically and rapidly by the ChatBot through procedures relating to claims.

You're in good company

They chose Responsa to improve their business

Improve your business now!

Customised analysis that simulates your ROI

In the analysis report that we will send you, we will simulate on the basis of the data that you will provide us your potential savings and the time of return of the investment!