The ChatBot & Conversational AI Platform

Find out how to grow your business with Responsa’s AI Chatbot automation. Customisation, 24/7 availability, omnichannel, immediate ROI and scalability.

You're in good company

They chose Responsa to improve their business

DISCOVER RESPONSA

85%

Resolution rate

-50%

Traffic towards Customer Service

+15%

Conversion rate

The advantages of Responsa

Answers instantly

A Virtual Assistant available at any time for the next generation Customer Care and Shopping Experience.

Installed in 1 minute

Copy and paste a few code lines and you are ready to go within a minute. The basic integration of Responsa requires a few JavaScript code lines to be simply copied and pasted!

24/7 user support

The ChatBot Responsa uses artificial intelligence and machine learning to satisfy your users’ questions automatically, 24/7 and in real time.

For your customers

For your employees

CASE STUDIES

Download the in-depth reports to discover the benefits and results obtained thanks to Responsa!

MARSH

Rob, the new chatbot for professionals

A.I. at the service of the customer experience in purchasing professional insurance.

AVIVA

Vivy, Aviva's digital assistant

The ChatBot that answers Aviva customers' questions quickly and effectively.

APPLICATION SECTORS

Our A.I. solutions are transversal to any sector

Customer Care

HR

E-Commerce

Service Management

Insurance

Public
Administration

Banking

Utilities

Telecommunications

Automotive

FUNCTIONALITY

Get the most out of Responsa

The main features

Integration

Full integration with leading market platforms: provide instant automation across all channels.

Smart search

The semantic search algorithm allows you to always find the best result within the shortest possible time.

Voice recognition

By converting voice to text and vice versa in real time, users can interact via the voice interface.

Multilingual

A Chatbot able to work effectively in all languages to provide total user support.

Analytics

Responsa provides you with real-time statistics to allow you to understand your users better.

Machine learning

Responsa can self-learn from user interactions and become increasingly autonomous.

Plugins

Responsa integrates with the tools you already use to obtain the most from your customer data.

Communicate with your customers on the world’s most popular and loved instant messaging App.

PLATFORM

An entire platform at your disposal

ChatBot

The intelligent conversational support for your business

Live Chat

Dedicated assistance in real time

Knowledge Base

Supporto istantaneo e intelligente per i tuoi clienti e dipendenti

Ticketing

Ticket opening service at the touch of a chat

Dashboard

Simple and intuitive content management

The Dashboard is included

You have full control of your account settings, Knowledge Base content and ChatBot configurations, advanced statistics and much more – all from your Dashboard.