The ChatBot & Conversational AI Platform
Find out how to grow your business with Responsa’s AI Chatbot automation. Customisation, 24/7 availability, omnichannel, immediate ROI and scalability.


You're in good company
They chose Responsa to improve their business







DISCOVER RESPONSA
85%
Resolution rate
-50%
Traffic towards Customer Service
+15%
Conversion rate
The advantages of Responsa
Answers instantly
A Virtual Assistant available at any time for the next generation Customer Care and Shopping Experience.
Installed in 1 minute
Copy and paste a few code lines and you are ready to go within a minute. The basic integration of Responsa requires a few JavaScript code lines to be simply copied and pasted!
24/7 user support
The ChatBot Responsa uses artificial intelligence and machine learning to satisfy your users’ questions automatically, 24/7 and in real time.
For your customers
- Increase the Conversion Rate
- Reduce Customer Care costs
- Reduce in-bound traffic
- Collect user insights
For your employees
- Capitalise and share the know-how
- Facilitate training and onboarding
- Reduce times to access information
- Improve employee efficiency
CASE STUDIES
Download the in-depth reports to discover the benefits and results obtained thanks to Responsa!
APPLICATION SECTORS
Our A.I. solutions are transversal to any sector
Customer Care
HR
E-Commerce
Service Management
Insurance
Public
Administration
Banking
Utilities
Telecommunications
Automotive
FUNCTIONALITY
Get the most out of Responsa
The main features
Integration
Full integration with leading market platforms: provide instant automation across all channels.
Smart search
The semantic search algorithm allows you to always find the best result within the shortest possible time.
Voice recognition
By converting voice to text and vice versa in real time, users can interact via the voice interface.
Multilingual
A Chatbot able to work effectively in all languages to provide total user support.
Analytics
Responsa provides you with real-time statistics to allow you to understand your users better.
Machine learning
Responsa can self-learn from user interactions and become increasingly autonomous.
Plugins
Responsa integrates with the tools you already use to obtain the most from your customer data.
Communicate with your customers on the world’s most popular and loved instant messaging App.
PLATFORM
An entire platform at your disposal
ChatBot
The intelligent conversational support for your business
Live Chat
Dedicated assistance in real time
Knowledge Base
Supporto istantaneo e intelligente per i tuoi clienti e dipendenti
Ticketing
Ticket opening service at the touch of a chat
Dashboard
Simple and intuitive content management
The Dashboard is included
You have full control of your account settings, Knowledge Base content and ChatBot configurations, advanced statistics and much more – all from your Dashboard.
Start to grow with Responsa
Create your business case and discover your ROI
Customised analysis that simulates your ROI